Dear tourist friends:
With the approval of the Zhangjiajie Municipal Party Committee and Municipal Government, and in accordance with the approval of the Zhangjiajie Municipal Party Committee Tourism Working Committee on February 26, 2020, and on the premise of strictly implementing epidemic prevention and control work, Zhangjiajie Wulingyuan core scenic spot took the lead in reopening to the outside world on February 27, 2020.
In order to provide tourists with a safe, secure and comfortable visiting environment, Wulingyuan Core Scenic Area has fully implemented various requirements for epidemic prevention and control, conducted epidemic prevention and control professional training for staff, and launched an epidemic prevention and control guide system, resident health QR code certification, scenic area traffic restrictions, real-name ticket purchase, contactless face-scanning entry, body temperature testing and other measures. The relevant matters related to the reopening of Wulingyuan Core Scenic Area are now announced as follows:
1. Resumption of opening hours
Reopened from February 27, 2020, daily opening hours are from 08:30 to 16:00.
2. Restore opening scope
1. Attractions: The core scenic spots Forest Park, Jinbian Creek, Huangshi Village, Yangjiajie, Yuanjiajie, Tianzi Mountain, Suoxi Valley and other scenic spots will be reopened.
2. Ticket sales: Five ticket stations in the east, south, west, north and southeast of the core scenic area will be opened, and online ticketing will be opened simultaneously.
3. Passenger flow restrictions
The number of tourists received per day shall not exceed 10,000, and ticket sales will stop after the number is reached.
4. Implement online real-name ticket purchase
In addition to discount tickets with special documents, all visitors to the park need to purchase tickets online with their real names, swipe their ID cards and faces to enter the park.
5. Tour information
1. Visitors entering the park must wear masks correctly, consciously keep a safe distance of more than 1 meter from others, and actively cooperate with the management of the scenic area staff. Those who do not wear masks are not allowed to enter the park, and pets are not allowed to enter the park.
2. The scenic spot will conduct ID card inspection, temperature detection and other management for each visitor entering the park. If there are any symptoms such as fever, cough, etc., the scenic spot will take corresponding isolation measures.
3. Group tourists are allowed to enter the park at intervals and at intervals. The number of group tourists shall not exceed 30. Avoid concentrated entry into the park and implement decentralized tours.
4. The number of passengers on environmentally friendly passenger transport in the scenic area shall not exceed 50% of the nuclear capacity, the number of passengers on cableways, sightseeing trams, and battery cars shall not exceed 50% of the nuclear capacity, and the number of passengers on the Bailong Elevator shall not exceed 30% of the nuclear capacity.
5. The scenic spot strictly implements the environmental sanitation and disinfection system, and regularly disinfects public areas and infrastructure such as the scenic spot’s ticket hall, tourist service center, rest area, sightseeing tram, battery car, elevator, and cableway. Please feel free to visit.
6. All employees in the scenic area are subject to dynamic health testing, and their body temperature is checked every day. They wear masks and other protective equipment, and their gloves and coats are disinfected every day. If you have any consultation or help, please keep a safe distance of more than 1 meter from the staff.
7. The paving and catering services in the scenic area will implement epidemic prevention and control measures as required. Please cooperate as required.
The scenic spot will adhere to epidemic prevention and control standards and welcome every tourist with strict and meticulous epidemic prevention and control measures and warm and thoughtful services. Scenic area consultation hotline: 0744-5712330 (Office of the Zhang Management Bureau), 0744-5611109 (Office of the District Committee’s Tourism and Work Committee).
Zhangjiajie Wulingyuan Scenic Area and National Forest Park Administration
February 26, 2020
Question 1: What preferential policies will be available after Zhangjiajie Scenic Area is opened to the outside world?
1. From the opening of the scenic spot to December 31, 2020, all scenic spots and transportation within the scenic spots will be free of charge for medical staff nationwide.
2. Within 2 months after the scenic spot opens, all scenic spots and transportation within the scenic spot will implement a "buy 1 get 1 free" ticket discount for domestic and foreign tourists (only for full tickets, except for discount tickets). (The list of scenic spots is attached, Attachment 1)
Question 2: What level of scenic spots in Zhangjiajie are currently open to the public?
On February 27, the Wulingyuan core scenic spot took the lead in reopening to the public. Other scenic spots will also resume opening in the near future on the basis of comprehensive epidemic prevention and control. Please pay attention to media news for specific opening times.
Question 3: What documents do medical staff need to show to enjoy free admission? Do I need to purchase insurance?
Medical staff can use their ID cards and practicing doctor certificates or nurse practitioner certificates to go through the ticket-exemption procedures, and all guests (including premium and exempt personnel) must purchase insurance under their real names.
Question 4: How to operate the preferential and exempt policies for scenic spots?
In order to facilitate the implementation of the "310" action plan's policy on scenic spots and free tickets, the Municipal Tourism Association Scenic Area Branch has formulated operational instructions.
Wulingyuan core scenic spots:
1. The entrance ticket to the scenic area is valid for 4 days, and the transportation within the scenic area is valid for one time.
2. Buy one get one free for all tickets. When the total number of people purchased is an odd number, the number of complimentary tickets will be calculated by subtracting one person. This applies only to full tickets, except for discount tickets.
3. Tourists must collect complimentary tickets at the same time as ticket purchase (ticket collection via the Internet). It must be completed at one time and no replacement is allowed.
4. For free tickets and free tickets, you need to purchase a scenic spot IC card for 5 yuan and scenic spot insurance for 3 yuan, a total of 8 yuan/person.
5. If you book tickets online in advance, tourists can pick up the tickets at the ticket window with the order on the day of the tour, and must also provide the identity document of the person who will receive the ticket.
Other scenic spots: Tourists can purchase tickets at half the price with their ID cards and purchase insurance to enter the scenic spots.
Question 5: I heard that there are still hotels and inns that offer “stay one night, get one free” promotions?
Is it true? It's true.
1. The discount period is within 2 months after the scenic spot opens.
2. According to statistics, the list of some hotels currently participating in preferential activities in the city is attached, Appendix 2. Other hotels and guesthouses can also participate based on their own actual conditions and in accordance with market principles.
3. As of February 27, hotels and restaurants such as Xibu Street Inn, Jianghan Villa, Xiangxi Love, and Suoxi Shanzhai in Wulingyuan District, Zhangjiajie have taken the lead in opening. It is understood that other hotels, restaurants and restaurants will also open their doors one after another, and the list will continue to be updated...
Question 6: What prevention and control measures has the scenic spot done to combat the epidemic?
1. Scenic spots that have reopened to the outside world have established a "New Coronavirus Epidemic Prevention and Control Leading Group", conducted strict risk assessments, and formulated an "Implementation Plan for New Coronavirus Prevention and Control in Scenic Spots" and an "Emergency Response Plan for Scenic Spots."
2. The scenic spot will assess the physical condition of employees returning to work, provide training to employees before taking up their posts, and conduct temperature checks on employees every day. It is strictly enforced that employees do not hold meetings together, chat in groups, work with each other, or dine together, and reduce gatherings of people.
3. Scenic spots implement a real-name ticket purchase system, and the daily reception volume does not exceed 50% of the maximum daily carrying capacity, and the instantaneous traffic does not exceed 30% of the maximum instantaneous traffic. Scenic spots must be equipped with body temperature testing equipment and implement one-person testing. Tourists whose body temperature reaches 37.3 degrees or above must be kept under observation. Medical offices and temporary isolation points must be set up, equipped with disposable masks, disinfectants, thermometers and other medical supplies, and specialized medical personnel must provide medical services. Internal transportation facilities such as cable cars, cruise ships, elevators, and transportation vehicles in scenic spots must be strictly disinfected, and the number of passengers must be controlled within 50% of the maximum capacity.
4. The scenic spot will disinfect public service facilities and places such as parking lots, public restrooms, ticketing equipment, ticket checking equipment, transportation facilities, visitor centers, and office spaces once a day.
Question 7: What measures have been taken by relevant departments to ensure the safety of tourists?
1. Strictly control entry. Airports, railway stations, and bus stations conduct body temperature checks on tourists coming to Zhangzhou, and prepare relevant protective materials and observation rooms.
2. Strictly control the team. The cultural and tourism departments have strengthened supervision of travel agencies and tour guides. Travel agency employees strictly implement personal protection measures, the workplace is strictly disinfected, and sales departments are equipped with temperature detectors. Tour guides strengthen personal protection and carry out prevention and control publicity during the process of leading tours, and urge tourist vehicles, drivers and passengers to do a good job in prevention and control.
3. Strictly control traffic. The transportation department strictly implements protective measures on buses, taxis, and coaches in the city. Guests must wear masks and ride in separate seats. Drivers and passengers must wear masks when working, and transportation vehicles must be disinfected as required.
4. Strictly control consumption. The market supervision department urged shopping and catering companies to implement prevention and control materials and measures. Employees wear masks when working, and guests entering the venue are required to have their temperatures checked and to wear masks for consumption. Cashiers and customer service centers must be equipped with 75% alcohol and other protective items.
5. Strictly control prevention and control technologies. The health department provides technical guidance on prevention and control measures for all reception units in the city, and provides standardized epidemic prevention and control brochures to scenic spots, hotels, restaurants, shopping, transportation, travel agencies and other enterprises and tour guides.
6. Strictly control territorial management. District and county governments have strengthened coordination of epidemic prevention and control and resumption of work for local tourism enterprises. In particular, hotels, B&Bs and scenic spots must be included in the grid management of streets (townships) and communities (villages), and strict prevention and control management of outside vehicles and personnel must be carried out. Hotels and inns must have a temperature detection rate of 100% for self-driving tourists checking in. All reception units are urged to set up signboards at prominent locations at the entrance to remind tourists to comply with relevant prevention and control requirements, common sense and precautions, and to publish the telephone number of the local disease control center.
Question 8: What should I pay attention to when visiting scenic spots during the epidemic?
Our epidemic prevention and control work during the tour is summarized in the "36" mantra, that is, "real-name system, temperature measurement, wearing a mask, frequent disinfection, frequent hand washing, plenty of ventilation, separate meals, sitting at intervals, living separately, no gathering, full management, and zero reporting."
Question 9: Affected by the epidemic, is it currently smooth to travel to scenic spots?
At present, the roads to the scenic spots have been restored to smooth flow, and tourists can choose self-driving, high-speed rail, trains, airplanes and other modes of transportation according to actual conditions.
Attachment 1:
List of scenic spots with free tickets and discounts and transportation within the scenic spots
The name of the scenic spot or the means of transportation within the scenic spot
Scenic spot level
phone
Fax
address
Wulingyuan Core Scenic Area
5A
5712330
5712215
Wulingyuan District
Tianzi Mountain Cableway
Transportation within core scenic areas
5616720
5616721
Wulingyuan District
Bailong Ladder
5618707
5619268
Wulingyuan District
Yangjiajie Ropeway
5517775
5517770
Wulingyuan District
Sightseeing tram
5615388
5616188
Wulingyuan District
Environmentally friendly passenger transport
5555555
5619588
Wulingyuan District
Huangshizhai Cableway
5712145
5712144
Wulingyuan District
Tianmen Mountain Scenic Area
5A
8366063
8366066
Yongding District
Huanglong Cave Scenic Area
4A
5618489
5612006
Wulingyuan District
Baofeng Lake Scenic Area
4A
5616843
5618885
Wulingyuan District
He Long Memorial Hall
4A
6221568
6226009
Sangzhi County
Tujia Customs Garden
4A
8282222
8230600
Yongding District
Jiangya Hot Spring Resort
4A
3355678
3355683
Cili County
Zhangjiajie Grand Canyon Scenic Area
4A
3559999
3559559
Cili County
Wanfu Hot Spring International Tourism Resort
4A
3333333
3232998
Cili County
Dragon King Cave Scenic Area
4A
3353196
3353196
Cili County
Xibu Old Street
4A
5613206
5613206
Wulingyuan District
Chinese Giant Salamander Biotechnology Museum
3A
5558355
5558355
Wulingyuan District
Junsheng Painting Academy Scenic Area
3A
8250568
8292051
Yongding District
Old courtyard scenic spot
3A
8591888
8591999
Yongding District
Jiutianfenglian Scenic Area
4A
6666009
Sangzhi County
Maoyan River Scenic Area
3A
Yongding District
Wuleishan Scenic Area
3A
3257888
Cili County
Zhangjiajie Ground Seam Scenic Area
3A
2251688
Cili County
Zhangjiajie Municipal Museum
3A
8257868
Yongding District
Zhangjiajie Millennium Ancient Village Shiyanping Scenic Area
3A
8303808
Yongding District
Beautiful countryside Ma'er Mountain Scenic Area
3A
8569888
Yongding District
Attachment 2:
Partial list of hotels and B&Bs offering discounts
1. Zhangjiajie Sunshine Hotel
2. Country Garden Phoenix Hotel Zhangjiajie
3． Zhangjiajie Huatian Hotel
4. Zhangjiajie International Hotel
5. Pullman Zhangjiajie Jingwu
6. Zhangjiajie Fulante Hotel Group
7. Zhangjiajie West Hotel
8． Zhangjiajie Guobin Hotel
9. Zhangjiajie Santo Domingo Hotel
10. Vienna International Hotel Zhangjiajie (Tianmenshan Branch)
11. Zhangjiajie Wulingyuan Qingxinyuan Hotel
12. Zhangjiajie Tongda International Hotel
13. Zhangjiajie Tianchong Juntai International Hotel
14. Zhangjiajie Blue Bay Borg Hotel
15. Zhangjiajie Wanfu Hot Spring International Hotel
16.. Zhangjiajie Hetianju Resort Hotel
17. Crowne Plaza Zhangjiajie Nabaili
18. Zhangjiajie Laurel International Hotel
19. Zhangjiajie Blue Sky Hotel
20.Zhangjiajie Sheraton International Hotel
21. Zhangjiajie Shanshuitian International Hotel
22.Zhangjiajie Zhenmian Smart Hotel
23. Zhangjiajie Tianheng Hotel
24. Zhangjiajie Galactic Select Hotel
25. Zhangjiajie Jinhua Hotel
26.Hunan Provincial Federation of Trade Unions Zhangjiajie Wulingyuan Workers Rest Center
.........